Thank you for choosing EYEUNDER. We’re committed to providing you with a seamless shopping and delivery experience. Below is our official shipping policy to guide you through the process:

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🕒 Processing Times

Orders are typically processed within 2-4 business days before being shipped. During peak seasons or promotional periods, processing times may be extended, but we will always work to dispatch your order as swiftly as possible.

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🚚 Standard Shipping

Our standard shipping option delivers your order within 7-14 business days following the processing period. Please note that delivery times may vary depending on your location, customs clearance, and other unforeseen factors beyond our control.

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📲 Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking details. This allows you to monitor your shipment’s status and estimated delivery date.

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🌍 Shipping Destinations

We currently ship to various international destinations. Kindly ensure your shipping address is complete and accurate to avoid potential delays or delivery issues.

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💵 Shipping Costs

Shipping fees are calculated based on your location and the total weight of your order. Shipping costs will be displayed during the checkout process prior to completing your purchase.

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🌐 International Shipping

For international orders, please be advised that additional customs duties, taxes, and import fees may apply upon delivery. These charges are the sole responsibility of the customer. We recommend consulting your local customs office for more details regarding these potential fees.

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✏️ Order Modifications

If you need to update your shipping information or make changes to your order, please contact our customer support team immediately after placing your order. Once an order has been shipped, modifications are no longer possible.

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📦 Lost or Damaged Items

In the rare event your order is lost, delayed, or arrives damaged during transit, please contact our support team without delay. We will work directly with you to resolve the issue promptly.

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📧 Contact Us

For any shipping-related questions or concerns, please reach out to our customer support team at:
eyeunder@eyeunder.com